Happy to help, maker

Every question is welcome here. Real makers reply within a day.

Talk to us

Write to us any time at hello@stitchnknit.com or support@stitchnknit.com. In the app, open Settings, then Help & talk to us.

Manage or cancel your subscription

StitchNKnit Pro is billed by the App Store or Google Play, so you are always in control. In the app, open Settings, then Subscription, and tap Manage in App Store or Manage in Google Play. You can also open your subscriptions in your App Store or Google Play account settings.

Subscriptions renew automatically until cancelled. On the 3 day free trial, cancel at least 24 hours before the trial ends and you keep Pro until then.

Restore your purchases

On a new phone or after reinstalling, open Settings, then Subscription, and tap Restore purchases.

Delete your account

You can delete your account in the app at any time: Settings, Account, Delete account. Your account, projects, posts and photos are removed from our servers.

Want to keep your makes? Export everything first: Settings, Privacy & data, Export everything. If you have Pro, cancel it in your App Store or Google Play subscriptions so it does not renew.

Privacy and terms

Read our Privacy Policy and our Terms of Use.